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Frequently asked questions
Your wellness is our top priority—start your journey with Herbpy’s trusted herbal supplements, proudly available in the USA on Amazon and our website.
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How do I cancel Subscribe & Save on Amazon?You can easily cancel your Subscribe & Save subscription by going to Your Subscribe & Save Items, selecting the Subscriptions tab, and choosing Cancel subscription. We'll ask for a reason before confirming the cancellation. Link
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What if I have issues with my subscription?Contact Amazon Customer Service via Your Account > Contact Us > Select Subscribe & Save. They’ll assist with eligibility, delivery, or payment questions. https://www.amazon.com/gp/help/customer/contact-us
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Is shipping free with Subscribe & Save?Yes, all Subscribe & Save deliveries in 2025 come with free standard shipping. Non-Prime members might pay shipping on their first order, but subsequent deliveries are free.
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How do I sign up for Subscribe & Save?Log in to your Amazon account (via amazon.com or the Amazon app). Visit a product page (e.g., berberine supplements or toothpaste). Look for the “Subscribe & Save” option below the “Add to Cart” button. Select your delivery frequency (every 2 weeks to 6 months) and quantity, then click “Subscribe Now”. Note: Check your promotion before checkout
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Can I change my delivery schedule?Absolutely! To adjust: Go to Your Account > Your Subscribe & Save Items. Hover over the subscription (or tap it on mobile) and click Edit. Update the frequency (e.g., monthly to every 3 months) or delivery date using the calendar. https://www.amazon.com/gp/subscribe-and-save/manage
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Can I combine Subscribe & Save with coupons or vouchers?Yes, you may stack limited-time Subscribe & Save Vouchers or coupons on top of your subscription discount for extra savings on the first delivery. Check product pages for offers.
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What if I need to skip a delivery or cancel?Skip: In Your Subscribe & Save Items, select the subscription and click Skip Delivery—perfect if you’ve stocked up. Cancel: Click Cancel Subscription and confirm. There’s no penalty, and you can resubscribe anytime. https://www.amazon.com/gp/subscribe-and-save/manage
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What discounts can I expect in SnS?Save 5% on 1–4 subscribed items per delivery. Get 15% off when you subscribe to 5+ items delivered to one address on the same day. Prime members may unlock extra savings (e.g., 20% on diapers or select categories), depending on Amazon’s promotions and Sellers' discounts.
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What is Amazon Subscribe & Save?Amazon Subscribe & Save is a program that lets you set up recurring deliveries of everyday essentials—like household goods, supplements, or pet supplies—straight to your door. You’ll enjoy discounts, free shipping, and the flexibility to adjust or cancel anytime.
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Why should I choose multi-ingredient formulas?Multi-ingredient formulas combine complementary herbs and nutrients, which may work synergistically to support overall wellness. This balanced blend can help target multiple health areas, providing a more comprehensive approach to supplement support.
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How can I be sure the product is truly vegan and sustainably sourced?Reputable companies often conduct lab testing and transparency on sourcing practices, ensuring that supplements are plant-based and environmentally responsible. We prioritize quality, purity, and effectiveness, offering supplements made from natural, sustainably sourced, and non-GMO ingredients. Please view COAs Page for your reference.
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What is the origin of Herbpy products?Herbpy products are manufactured in India by experts with a deep commitment to herbal medicine. With extensive knowledge of natural herbs and remedies, our suppliers focus on producing the best in quality, chemical-free herbal powders and extracts that are carefully processed and packed to meet global standards. Herbpy's products are produced in an FDA-registered facility that strictly follows GMP, ISO, and Halal standards. We carefully source our ingredients from trusted suppliers and subject them to stringent testing at accredited third-party ISO 17025 labs to ensure purity and safety.
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What does "vegan extracted" mean for herbal supplements?"Vegan extracted" refers to supplements where all ingredients, including capsules, are derived from non-animal sources, and extraction methods do not use animal-derived solvents or additives. This ensures that the supplement is 100% plant-based.
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Are there potential allergens in vegan herbal supplements?Many vegan herbal supplements are formulated to be hypoallergenic and free of common allergens. However, always check the ingredient list for specifics and consult with the manufacturer if you have concerns about allergies or sensitivities.
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How many calories are there in one Herbpy capsule? I'm on a strict diet/fast.Herbpy capsules are made with plant-based (vegan) herbal powders and HPMC vegetable capsules. Each capsule typically weighs around 500–750 mg and contains very low or negligible calories. On average: A 500 mg herbal capsule contains approximately 2–3 kcal A 750 mg capsule contains approximately 4 kcal Calories may slightly vary depending on the specific herbs used (e.g., turmeric, ashwagandha, magnesium glycinate), but rest assured — Herbpy supplements are naturally low-calorie and suitable for most restricted diets or fasting routines.
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What does “extracts and equivalent potency” mean in Herbpy products?Herbpy uses concentrated herbal extracts, which means each ingredient is extracted and concentrated at specific ratios. This approach maximizes health benefits while maintaining safety and effectiveness for daily use.
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Can I get a refund if I refuse the product upon delivery?Yes, you may receive a refund if you refuse to accept the delivery from the carrier at the time of arrival.
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Where can I purchase HERBPY SUPPLEMENTS?Our products are available on our website at www.herbpy.com, as well as on Amazon in the US, Australia, and Singapore. Please make sure you are purchasing from HERBPY's official Amazon store. Ships from: Amazon Sold by: HERBPY (US)
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What should I do if I encounter an issue with purchased products on Amazon?If you're unsatisfied or encounter any unexpected issues, please reach out to us directly before leaving a review or feedback. Simply contact us with your Order ID and details about the concern. We’re committed to addressing your concerns and ensuring your satisfaction.
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Can I return product or request a refund for Herbpy Supplements purchased on Amazon?Following Amazon’s Safety Policy, supplements are typically non-returnable after delivery. You can NOT return the product. However, you can contact us and request via our website www.herbpy.com or Amazon Seller Contact. We’re committed to addressing your concerns and ensuring your satisfaction.
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Amazon Store Contact
There are 2 ways: Pre-order via The product detail page and Post-order
via Your Orders
Enjoy!
Each bundle is crafted to meet your daily nutritional needs, blending the best of herbal nourishment and essential supplements.
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